Claim a refund and follow it until it arrives: test your skills
Return windows, price drops, and double charges — money is sitting there waiting to be claimed. Answer each question to see the explanation; your score appears at the end.
This test checks that you can
- Track return windows from the purchase date
- Claim price adjustments
- Catch double charges and billing errors
- Practice
1. When does a return window start?
- Practice
2. An item you bought drops in price 10 days later. What might you claim?
- Practice
3. Best first step for a double charge?
- Key idea
4. Which statement best explains "The clock starts at purchase"?
- Key idea
5. Which statement best explains "Ask; the answer is often yes"?
- Key idea
6. Which statement best explains "Merchant first, chargeback last"?
- Action plan
7. In the action plan, which step comes first?
- Mistake to avoid
8. Which of these is a mistake this lesson warns against?
- Mistake to avoid
9. Which of these is a mistake this lesson warns against?
You paid $89 for shoes; 12 days later they are $64. What price adjustment could you claim?
Show the answer
$25
$89 − $64 = $25, if the store offers adjustments within 12 days.
List every purchase from the past month you might still return, with its last return day.